Community Care

What kind of issues does the Community Care team deal with?

Our Community Care team deals with issues to do with using health and/or social services in the following areas:

Support at home with everyday tasks or getting out and about
Disability aids, adaptations, services and facilities
Mental Health Care in the community
NHS Continuing Care and Hospital Discharge procedure
Younger or older people's care services, accommodation and care charging
Care and support for Learning Disabilities
Autism and Asperger's Syndrome
Drug and Alcohol abuse
Advice and support for carers
Mental Capacity and Court of Protection
Social services and health care support for migrants and failed asylum seekers with no recourse to public funds
Unaccompanied asylum seeking children
Support for victims of trafficking

How can we help?

We provide specialist advice, casework and representation in all the above situations. From NHS primary care and GP services to care and support from the local authority; from disability rights to assistance for carers with care and support.

If you, or people you care for, have difficulty accessing these services, we can advise you on how to take the first steps to obtain the help you need. This may be to help find your way around the health and social care system, or question a decision you think is wrong.

As we also act for people on welfare benefits, housing, debt and mental health issues, we can help to disentangle complicated problems that often involve many of these areas, and help you clarify your rights and how to protect them.

Who can we help?

All casework is subject to both means and merits tests and to the current capacity of the team.
We can provide casework for people living in Bristol and South Gloucestershire as well as across the South West of England.

How to contact us

You can:

Call us directly on 0117 924 8662 to discuss your questions and we will advise you if and how we can help.
Fax: 0117 924 8020
Minicom: 0117 924 5573

Referral form (Word)
File Size:	33 kb
File Type:	doc

Download File

Referral form (PDF)
File Size:	104 kb
File Type:	pdf

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Other sources of information and advice about Community Care

The Care Forum (for support in using or complaining about health services)
MIND (for an overview of legal rights relating to care, in particular mental health)
NHS (for help in finding health and care services)
Disability Rights UK (for support with disabilities and health conditions)
Age UK Bristol (for support for older people)
Carers UK (for help and advice for carers

Well Aware (Information on health and wellbeing services, support organisations, activities and groups in Bristol, South Gloucestershire, Bath & North East Somerset, North Somerset and Somerset)